Kitchen and Bath Warehouse is a company which prides itself in carrying only quality name brand products at the lowest possible prices on the web. We are a company which stands behind each product and is dedicated to making sure that you, the customer, is completely satisfied with your purchase. We belong to the Better Business Bureau and are proud to say that we have not had any complaints filed against us.
Quality Name Brand Products
Our company only carries name brand products which have been manufactured to our specifications. Other sites carry products which may seem similar, but do not carry a name brand. We are proud to carry Nerino products and we stand by the quality of these products. We have worked for years to make sure that we only carry name brand quality products. Each product is guaranteed and if you are not completely satisfied with your purchase, you can return it, no questions asked. Every product sold is new and carries a full warranty.
It is very important to us that you receive your vanity in excellent condition, so we pay a premium to ship our products with extra packaging. Most orders are shipped with extra reinforced cardboard protection, banded with straps and shrink-wrapped and palletized as needed. We have only 0.01% of our products damaged during the shipment. If your product is damaged, we will send you a replacement right away.
Satisfaction Guaranteed
Kitchen and Bath warehouse prides itself in having a knowledgeable staff who is dedicated to quality customer service. We will answer any questions that you have. You will not be pressured into purchasing more than you are interested in and you will not be told that you have to buy additional products to have your order shipped for free. There are no gimmicks or tricks. We are interested in satisfied customers.
Returns
We take all of the worry out of purchasing on our website. If you find that you are not completely satisfied with your purchase, you can return the product within a period of 60 days. Other sites charge 20 – 25% to restock an item, but with us, there is never a restocking fee.
Free Shipping
Shipping is always free. Other sites may state that they provide free shipping, but if you want to return a product, they may charge you for the “free” shipping, since you then have to pay for the shipping both ways. This can end up costing you more than the vanity. We never charge to ship to the customer. If you find that you are not completely satisfied with the product, you only pay to ship it back. The price on the web site is the price you are going to pay for the product.
If you receive a product and have an issue, by calling our 800 number, we will work with you to resolve the problem. We are in business to have satisfied customers.
Price Guarantee
Kitchen and Bath Warehouse guarantees the lowest prices available. We guarantee that if you find a lower price for same product on another site, we will refund the difference in price.
We are the only Internet site that will refund you the difference in price if we put our products on sale within 30 days of your purchase.
Your Privacy is Guaranteed
Have you received spam and junk mail and wonder where it comes from? Internet sites sell your information to make money. Besides being illegal to do that without your permission, we will never do that. It is very easy for hackers to get into databases and steal private information. Even some of the largest companies have had this happen. For that reason, as soon as we process your order, your credit card information is destroyed. If you call or place an additional order over the Internet, you must give your credit card information again. We know that this is a hassle, but we do not want to compromise your credit information in any way by storing it in a database, even though we would take every precaution to make sure it is safe.
No Sales Tax
You do not pay sales tax on your purchase, saving you money! Only customers who are having their purchase delivered to NJ have to pay sales tax. |